Terms of service
Last updated October 10, 2026
1. The service
SATX Notary ("we") provides in-person and mobile notarization in San Antonio and nearby, by appointment, performed by a commissioned Texas notary public at your home, your office, or another place we agree on. These terms apply to every visit booked on satxnotary.com. By booking, you accept these terms, the cancellation policy, and the privacy policy.
2. Booking
Every visit is booked online and cancelled online, on its appointment page. Email is for questions. A visit is booked only when you complete the booking page: the address check, the questions about your document, the time, your details, the declarations, and saving your card through Stripe. Your confirmation email is the record of the booking.
3. What the notary does and cannot do
The notary identifies each signer as Texas law requires and performs the notarial acts you booked. The notary is not an attorney, cannot give legal advice, and cannot choose the notarial act or certificate for you.
The notary has the right to refuse a notarization. If the notary refuses for any reason other than a signer who does not appear, a signer without identification Texas accepts, or an incomplete document that cannot be fixed at the visit, no fee of any kind is charged.
4. Your part
You agree that the information you enter is accurate, and that the visit will meet every item on this list, which the booking page shows before you confirm:
- Every signer you listed must be present at the visit.
- If a signer will be identified by the oath of a credible witness, that witness must come to the visit too, with their own identification.
- Bring the complete document: every page, with no blank spaces.
- If a certificate is a jurat, do not sign the signature lines that go with the jurat wording before the visit. You sign them in front of the notary.
- If your document has places for witnesses to sign, bring those witnesses. Each witness brings identification too.
- You choose the certificate from the forms Texas provides and confirm your choice with the party requiring the notarization. The notary cannot choose the certificate for you or give legal advice.
See what to bring.
5. Identification
Each signer needs identification that Texas accepts. The Texas law on identification is quoted in full on the what-to-bring page. We never ask you to send identification, an identification number, or a Social Security number; the notary looks at the identification in person.
6. Prices
The notarial fees are the Texas maximum (Gov't Code § 406.024(a)):
- An acknowledgment, first signature: $10 (Texas maximum $10).
- Each additional signature on the same acknowledgment certificate: $1 (Texas maximum $1).
- A jurat, or an oath or affirmation with certificate and seal: $10 (Texas maximum $10).
A separate certificate is a separate notarial act with its own fee.
The travel fee is a separate charge for travel, not a notarial fee, from $15 to $84 by road miles from our base. More than 30 and up to 50 road miles: $54 plus $1.50 per road mile, one way, beyond 30. Beyond 30 road miles, the road miles are rounded up to the next whole mile. More than 50 road miles: outside our service area. Your quote, shown before you book, states the travel fee for your address. See pricing.
No other charge of any kind is added. Travel fees and the 15% fee include Texas state and local sales and use tax. Notarial fees are not taxed.
7. Payment
Your card is saved through Stripe when you book. It is charged after the notarizations are completed, for the notarial acts performed plus travel, never more than the quoted total. If the notary refuses, there is no charge, except the fee above for a signer who does not appear, a signer without identification Texas accepts, or an incomplete document that cannot be fixed at the visit.
Texas law allows a notarial fee only for an act performed:
Tex. Gov't Code § 406.024(b)
Sec. 406.024. FEES CHARGED BY NOTARY PUBLIC.
(b) A notary public may charge a fee only for an acknowledgment or official act under Subsection (a). The fee charged may not exceed the fee authorized by Subsection (a), as adjusted under Subsection (c).
Source: https://statutes.capitol.texas.gov/Docs/GV/htm/GV.406.htm, read October 9, 2026. The source states it is current through the 89th Legislature, 2nd Called Session, 2025.
8. Cancellation and the late-cancellation fee
You may cancel at no charge until 1 hour before the start time. For a later cancellation, a signer who does not appear, a signer without identification Texas accepts, or an incomplete document that cannot be fixed at the visit, the fee is 15% of the travel fee, charged only if the notary records it. Any other refusal by the notary carries no fee.
A visit is cancelled only on its appointment page, from the link in your confirmation email. An email does not cancel a visit. If you cannot find your appointment link, email us and we will resend it. Resending the link does not cancel the visit.
To change the time, cancel and book a new time; cancelling is free until 1 hour before the start time. The notary may also cancel a visit, and then no fee of any kind is charged. The cancellation policy covers every case.
9. If the notary is late or cannot attend
If the notary will be late, we tell you as soon as we know, and you may wait or tell us you would rather not wait, in which case the notary cancels the visit. If the notary cannot attend, the notary cancels the visit. In either case you owe no fee of any kind, and you may book a new time.
10. A declined card
If your saved card cannot be charged, the amount remains due: we will contact you to arrange payment, and we never ask for card numbers by email.
11. Refunds
A charge made in error, or a fee these terms do not allow, is refunded to the card it was charged to, through Stripe.
12. Questions and disputes
If you disagree with a charge or anything about a visit, contact us first by email, and we will answer. This does not limit any right you have with your card issuer or under the law.
13. The notary record book
The notary records each notarization in the record book Texas law requires. These parts of that law apply to the book:
Tex. Gov't Code § 406.014(b), (c), (g)
Sec. 406.014. NOTARY RECORDS.
(b) Entries in the notary's book are public information.
(c) A notary public shall, on payment of all fees, provide a certified copy of any record of official acts in the notary public's book of record to any person requesting the copy.
(g) A notary public shall retain the records required by Subsection (a) until the 10th anniversary of the date of notarization.
Source: https://statutes.capitol.texas.gov/Docs/GV/htm/GV.406.htm, read October 9, 2026. The source states it is current through the 89th Legislature, 2nd Called Session, 2025.
14. Online notarization
Online notarization through notarizetexas.io is coming soon. Online notarizations will be booked there under that site's own terms.
15. Changes to these terms
We may change these terms. The date at the top shows the last change. A visit is governed by the terms you accepted when you booked it.
16. Contact
Email notary@satxnotary.com.